Terms and Conditions

Effective Date: 01 February 2024

Welcome to Marine World Islamabad. By accessing or using our website, marineworldisb.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our site.

2. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website following any changes constitutes your acceptance of the new terms.

3. Use of the Website

  • Eligibility: You must be at least 18 years old or have parental consent to use our website.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to engage in any unlawful, harmful, or fraudulent activities, including but not limited to transmitting malware, spamming, or violating intellectual property rights.

4. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, accurate, or error-free.
  • Pricing: Prices are subject to change without notice. We reserve the right to modify prices and availability of products at our discretion.

5. Orders and Payment

  • Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including issues with product availability or payment.
  • Payment: Payments must be made through our designated payment methods. You are responsible for providing accurate payment information and ensuring that funds are available.

6. Shipping and Delivery

  • Shipping Costs: Shipping costs will be calculated based on your location and the size/weight of the items ordered.
  • Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by external factors such as postal service disruptions.

7. Returns and Refunds

  • Refund Policy: Once a product is sold, returns are not accepted and monetary transactions will not be refunded.
  • Return Policy: If you receive a product with a defect or issue for which we are responsible, we will provide a replacement. To request a replacement, please contact us within 24 hours of receipt of the product. Our team will assist you with the replacement process and ensure that the issue is resolved promptly.
  • Liability for Postal Services: We are not liable for any damages or loss of products incurred during transit by postal services. Once a product has left our facility, we are no longer responsible for any issues that may arise during shipping. As such, refunds will not be issued for damages occurring during transit through postal services.

8. Intellectual Property

  • Ownership: All content on the website, including text, graphics, logos, and images, is the property of Marine World Islamabad or its licensors and is protected by intellectual property laws.
  • Usage: You may not reproduce, distribute, or modify any content from the website without prior written permission.

9. Limitation of Liability

  • Disclaimer: Our website and products are provided “as is” without any warranties, express or implied. We do not warrant that the website will be error-free or that the products will meet your expectations.
  • Liability: To the fullest extent permitted by law, Marine World Islamabad will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Islamabad.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: sales@marineworld.com.pk
  • Phone: 0301 5178888
  • Address: Shop#12, Lower Ground Floor, Askan Centre, MPCHS, E-11/3 Markaz, Islamabad, Pakistan

Thank you for choosing Marine World Islamabad.